Характеристики и услуги
- спальни 2
- Вместимость 4 Люди
- двуспальные кровати: 1
- односпальные кровати: 2
- душы: 1
- Домашние животные
- Отдельная кухня
- Стиральния машина
- микроволновая печь
- TB + TDT
1. Bookings and payment
• Traditional Booking: Reservations can be done by e-mail or telephone, with the assurance that all enquiries will be attended immediately.
If you wish to book a property, please send us your personal details: full name, address, contact telephone number, identity card or passport number and birth date.
In order to confirm your booking, 40% of the total rental fee must be paid as a deposit within a period of 3 days in the following bank account. Otherwise, the booking will be cancelled.
Reservations in Llançà: BANCO BILBAO VIZCAYA
IBAN: ES64 0182 3640 5500 1005 7051 – BIC Code: BBVAESMMXXX
Reservations in Roses: BANCO BILBAO VIZCAYA
IBAN: ES38 0182 5505 9802 0153 3379 – BIC Code: BBVAESMMXXX
• Online Reservations: Follow the steps of the website to make a booking in a secure environment.
The remaining amount must be paid on arrival, when the keys of the property are collected at the office of CEIGRUP Finques J. Company indicated in the reservation voucher. The payment of the remaining balance can be done by credit card or cash.
A damage deposit of the amount indicated on the reservation voucher has to be pre-authorized with a credit card on arrival. Apartments / Houses: 250/500 €. High Standing Properties: 1000/1500 €.
We remind that reparations or damages to material due to improper use are the client’s responsibility.
Included: Water, electricity and gas consumption (except for central heating). In those apartments with air conditioning a maximum of 20 € consumption per week is included.
There are also available, with previous booking, cots or high-chairs for children.
• Obligatory: Final cleaning price varies depending on the number of bedrooms of the accommodation: 1 bedroom 65 €, 2 bedrooms 80 €, 3 bedrooms 90 €, 4 bedrooms 120 € and 5 bedrooms 140 € (VAT 21% included). The apartment has to be retuned tidy, with clean dishes and with no rubbish.
• Optional: The price to rent linen and towels is of 10 € per person (VAT 21% included).
3. Arrivals and departures
The apartments will be available from 4 PM (16:00h) to 8 PM (20:00h) for arrivals and have to be vacated OBLIGATORY before 10 AM (10:00h) on the departure day. Except during the low and middle seasons, with the pre-confirmation and authorization of the agency, it is possible to occupy and leave the apartments out of these hours.
If you cannot occupy the apartment on the first day of the reservation you must notify Ceigrup of your delay, in other case you will loose all your rights, without being able to claim for any compensation.
It is not permitted to lodge more people than it is allowed in the apartment, as well as to bring pets without the agreement of the agency. There is a surcharge of 30 € per pet in those lodgings that accept them.
The customer commits to respect the stated rules of the community, especially those about the use of the swimming pool and barbecue.
4. Tourist Tax
Following the 5/2012 law, published the 20th March; there is a new tax on stays in tourist establishments in Catalunya. This involves the payment of 3.15 € fee per person in cash on arrival. People between 0 and 16 years old are exempt from paying this tax.
The cancellations fees are applied to the reservation deposit (40%) and are as follows:
• 5% when the cancellation is done prior to 30 days before the arrival (minimum charge: 100 €)
• 50% if the cancellation is made less than 30 days before the client’s arrival.
• 100% if the cancellation is made less than 7 days before the client’s arrival.
Ceigrup has, under major circumstances or those out of the company’s will, the right to change the accommodation by one of the same characteristics, or in case the customer does not agree, to cancel the contract refunding the total amount of the deposit given.